This part of the Neil Volz article discussed below deserves to be highlighted:
Volz said Ney would never openly admit that anything he did was wrong or improper. He had his version of the truth and would stick to it no matter what; he expected staffers to do the same.
Even on little things, Ney would have his “own reality,” Volz said. In talking with a reporter, for instance, Ney might claim that dozens of constituents had called about a certain issue, when only one had done so.
“But then that was the reality we had to work with when it came to that issue and that reporter,” Volz said. “Whatever (Ney) said became his truth, and he would stick to that no matter what, that was the way it happened.”
I wonder if any of the reporters caught on, or if they reported Ney’s assertions – unfortunately, Volz doesn’t name any particular issues that can be checked – as fact. If it’s the latter, that doesn’t reflect very well on the media.